K-Electric stop to send bills on approximation: Muhammad Yameen

Karachi, October 27, 2016 (PPI-OT):Advisor to Regional Office of Federal Ombudsman Muhammad Yameen has said that K.E. stop to send bills on approximation, he was talking on occasion of hearing of applications in Deputy Commissioner Office’s Malir Camp. Muhammad Yameen said that to send bills without meter reading is cruelty with poor citizens that is why the consumers sometimes started to weep during hearing of their application in Ombudsman Court at Deputy Commissioner Office’s Malir camp.

He said that how could the poor afford to pay these bills on approximation when they have not enough income for two time’s meal, K.E. should address the complaints of poor citizens and send the bills as per meter reading. On this Occasion Applicant Anjum Muzammil told the Ombudsman Court that her husband has expired while she has 6 children and she is sent bill on approximation including excessive bill, I cannot pay this bill. Upon which Advisor Muhammad Yameen corrected her bill with consultation the representative of K.E. Waqas Ahmed and upended the excess billing providing swift justice.

Applicant Shakeel Ahmed complained that whenever we go to complaint to K.E. complaint office, nobody hear the matter, therefore I came here for justice, taking instant notice, the Court upended the excessive bill. Applicant Syeda Razia Hasan Zaidi told the Court while weeping that she lives on pension of her husband which is only Rs. 12,000/- and cannot afford to pay excessive bill, the Court ordered to revised the bill as per meter reading and upended the excessive bill.

Applicant Tariq Jawaid told the Court that nobody comes for taking meter reading while K.E. continues to send bill excessive bill, viewing his complaint, the Court ordered K.E. to change the meter at company’s expense and ordered to receive the bill on three months’ average basis. Applicant Arsalan told that he has a crockery shop in local market, recently his father has expired, K.E. has sent him a excessive bill of Rs. 52,208/-, he appealed to the Court for justice, representative of K.E. produced the proof of power theft, Arsalan explained that this is not a picture of his house, afterwards the Court upended IRB from his bill to meet the ends of justice.

Two applications of applicant Shamim Ahmed heard in which owner of the house and tenant both was sent separate excessive bill, Ombudsman Court upended the excessive bill from both bills. Applicant Nasir Ahmed alleged K.E. for sending him excessive bill, upon which representative of K.E. clarify that there is no excessive bill is included in his bill and the applicant even does not pay the correct bill, upon which the Court rejected his application and told him instalments could be made for his bill but billed amount could not be decreased.

Applicant Naseem Ahmed Advocate produced his bill appearing personally in the Court and told that his bill is not only sent on approximation but excessive bill is also included in it, the Court upended the excessive bill and ordered to correct the bill. The same kind of order was issued on applications of Rafaqat Abbasi and others.

For more information, contact:
Federal Ombudsman of Pakistan
Head Office, 36-Constitution Avenue, G-5/2 Islamabad
Tel: +92-39217202
Email: ombuds.secretary@gmail.com
Email: mohtasib@mohtasib.gov.pk
Website: http://mohtasib.gov.pk