All responsible for poor service shall be brought to book: Minister for Railways

Islamabad, July 12, 2013 (PPI-OT): The contract of M/s Kabir and Co. has been terminated by Pakistan Railways due to the violation of the agreement, hallmarked by awfully poor performance and security money thereto was also forfeited.

During one of his recent inspection visits, Kh. Saad Rafique, Federal Minister for Railways expressed extreme displeasure over the state of affairs at Jaffer Express regarding poor service provided to the passengers. Taking cognizance of the dismal conditions, he ordered immediate enquiry and resultantly the contract of the person concerned was cancelled. Moreover, there was also forfeiture of security money amounting to 250,000 PKR.

The Minister said that provision of quality service to the people was the foremost requirement for a public sector institution and the government wanted to ensure this in respect of railways as well.

During the inspection, the Minister checked the dining car personally and was extremely displeased to note the quality of food and edibles available to the passengers, during their journey.

Moreover, the Minister showed his sheer disapproval over the level of cleanliness, maintained by the administration. He was informed by the train manager that the contractor was performing the contract through subletting, earning as much as up to 30 million out of which Railways was getting a peanut share of 2.2 million p.a, as per findings of the inquiry report.

Speaking on the occasion Kh. Saad Rafique said, “The public sector being, collectively, the world’s largest service provider enjoys the pivotal position in any nation’s economy: Any incremental improvement in public services positively impacts millions of people”.

As a result of the enquiry the contract with M/s Kabir and Company was cancelled without more ado on its being found guilty in expressed violation of the Clause No. 24 of the agreement between the two parties. Under the said clause, Pakistan Railways is empowered not only to terminate the contract straight away but to forfeit the security money as well.

The company, M/s Kabir and Co. was looking after all four rakes of Jaffer Express under the said agreement.

For more information, contact:
Haji Ahmed Malik
Principal Information Officer
Press Information Department (PID)
Tel: +9251 925 2323 and +9251 925 2324
Fax: +9251 925 2325 and +9251 925 2326
Email: piopid@gmail.com

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